Return and refund policy

Every product you order here is an individual item, printed on demand and manufactured by hand for you. That’s what distinguishes us from other e-commerce retailers. Returns aren’t put back on our warehouse shelves, as we can’t resell them. But we still want to make sure you’re completely happy with your order, so if there is a problem with the products you received, just contact us to get assistance

 

Quality guaranteed

Your order will be professionally printed using the industry-leading technologies, providing the best quality and durability without degradation of the print. Learn more about printing.

After production, your order will also go through a quality check to double-check the quality of the print. If you’re not 100% satisfied with the quality, we’ll take your order back for a refund.

 

30-day return guarantee

Simply return your product within 30 days of receipt. Whether it doesn’t fit you, suit you or it’s not what you expected – just send it back. You can choose from the following options:

  • Exchange for a new product
  • Exchange for a voucher to be redeemed towards your next order

If there is an error in the order, we will print it again and send it to you for free. But don’t worry, we have a great quality check system in place and errors almost never happen.

If there is no problem with the order but a return is really desired (buyer’s remorse scenario), the customer will be responsible for return shipping fees so please check with your local post office before making a decision.

Please carefully check the size chart before ordering. We reserve the right to decline a return if the order was received in a good state.

 

How to request a return or exchange?
Please contact us to get assistance or send an e-mail to [email protected]
1-877-668-6735

Where do I need to ship the item to return?
Returns need to be shipped to the United States. Contact us to get the exact address.

Returns fees
The buyer could be asked to pay return shipping fees, unless there is an error in the order, or a quality control issue.

Timeline
You can return your order within 30 days of receipt.

How returns are handled
Your item will be refunded or exchange when we receive the return package

 


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Posted on: September 16, 2017 Last update: November 30, 2018