Is there a risk of customs/duty fees?

Usually – No. However, international customers should be aware that we ship from the USA and even if most of the times there is no duty fees to pay upon delivery, there’s always an unpredictable risk that the package will be randomly picked by the border’s customs agency who may occasionally ask you to pay fees.

In some countries, an import tax may be required to pay when a package goes through the borders customs agency. Unfortunately, the process is random and unpredictable as it really depends on your country’s customs – there is no way to completely avoid the risk, so that’s why there are warnings on the website. All international orders are subject to the possibility of customs duties, no matter where you bought it from. Be assured that our shop doesn’t charge any hidden fee.

If asked to pay fees upon delivery, the recipient has the option to refuse delivery, so the postal service will return the package to the sender to cancel your order, without having to pay the fees. We can refund you the cost of the product(s) once the order is returned back to our facility. 

You don’t have to pay any sales tax when purchasing on this website. Customs duties must be distinguished from national taxes/sales taxes, such as VAT.

 

What are customs fees?

The taxes or additional fees requested are from your government and we have no influence over the amount. Some postal services could add brokerage fees for customs clearance service. Since these fees are not charged by us, we are unable to reimburse you for them.

Customs duties on foreign products are one of the main instruments of capitalism protectionism. By taxing consumers who import international products, the government tries to recover a portion of the sales taxes that escapes it.

For more information about customs fees, we encourage you to speak with your local authorities or your postal service.

From Wikipedia:
Customs duty is a tax levied on goods imported when they cross the border. These duties may be flat or represent a percentage of the price (“ad valorem” duties).
By making foreign products more expensive, this practice seeks to discourage consumption and favor local industries. That is why customs duties are one of the main instruments of capitalism protectionism.

Customs duties are normally paid only on importation. They are the same regardless of the point of entry into the country. (…) Customs duties must be distinguished from national taxes/sales taxes, such as VAT.

 


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Posted on: September 16, 2017 Last update: May 24, 2018