Taxes or customs duties ?

Sales tax

International customers never pay any sales tax on the order when purchasing online on this site, which saves you about 15% of the total of your purchases.

For US customers, there is usually no sales tax to pay. However, in the US, recent changes in legislation now impose sales taxes but only for a few specific states. For more information, check out this list of the only places where sales taxes are required (list subject to change)

Customs fees

These charges are separate from sales taxes. Statistics show that the imposition of customs fees is a rare situation although there is always an unpredictable possibility. The shipping option “International Standard” with USPS (US Postal Service) is recommended to minimize the risk.

In some countries, an import tax may be required when a package goes through customs. The process is random and unpredictable – there is no way to completely avoid the risk. All international online orders are subject to the possibility of customs duties, no matter who the sender is. Be assured that our shop doesn’t have hidden charges.

Continue reading “Taxes or customs duties ?”

F.A.Q. – Creating your own customized articles

Two types of printing options are available: ink printing (digital direct / D2G) or flex printing (vinyl heat transfer). For more information on the types of available impressions and their different characteristics, click here.

Ink printing (pixel files)


Recommended resolution:
3000x3000px (300DPI)

Maximum file size:
10MB

Accepted file formats:
.PNG (Recommended)
.GIF
.JPG (No transparent background)
BMP (no transparent background)

► Size adjustment:
You can always decrease the image size without loss, whereas increasing the size may result in a distorted and more “pixelisated” result.

 

Transparent background

 Pixel graphics are used as the master copy for Digital Direct printing. These graphics are printed on the shirt exactly as they were uploaded. If your graphic contains a background, this will also be printed as it appears.

A common desire is to print a cropped element of an image without the background. A white background is not sufficient here as printing the design – even on white products – would result in printing the white area as well. This is why the background needs to be transparent so that our printers will ignore it.

 If you do not want the background to be printed on the shirt, you must crop your design (meaning to cut your design from the background). By doing this, you make your design’s background transparent.

faq_freigestellt2.jpg faq_freigestellt.jpg faq_nichtfreigestellt2.jpg faq_nichtfreigestellt.jpg

Most graphics editing software programs show transparent backgrounds as a white-gray checkerboard pattern. If you upload a graphic with a transparent background, the color of the shirt will appear in those areas after the printing is finished.

Note: The PNG format is recommended for optimum quality. Most other formats do not recognize transparent zones and automatically add a white background to the graphic while recording.

 

Flex printing (vector files)

Accepted file formats:
.AI
.SVG
.EPS

 ► Image size:
We recommend a maximum size of 11″x11″ (28x28cm) to make your design printable on as many products as possible. The maximum printing area is 15″x15″ (38x38cm).

► Line thickness:
Lines as well as other parts of your design need to have a thickness of at least 1.5mm. The gap between 2 separate areas cannot be less than 1mm.

► Convert to curves and paths:
Objects and texts selected for print must be converted to curves and paths. Pixel graphics cannot be used.

Anchor points:
Use a minimal number of anchor points.
Maximum 2000 anchor points by colors (max 6000 for a 3-colors design)

Colors:
For flex printing, no more than 3 colors can be used. Please note that gradients are not possible. Before creating a design, you should also have a look at the color range available.
Link: creating multi-colored designs for plot printing
Link: list of available colors (flex printing)

Additional informations

Why my image was rejected? Common reasons and assistance
Notes on copyrights
Difference in colors: screen vs. monitor
Increasing image resolution / Reducing file size
Fonts on the T-Shirt Designer
Manufacturers Code of Conduct
Ethical and environmental certifications on products